by Leanne Shaw | Nov 21, 2024 | Uncategorized
It’s true! Even though they’re frustrating and unproductive, ultimately push backs, are just like a dodgy Wi-Fi signal – an attempt to connect. As leaders, staff pushing back is par for the course, but did you know that there are three kinds of push...
by Leanne Shaw | Sep 4, 2024 | Uncategorized
We’ve all heard the phrase “if you can’t say anything nice, don’t say anything at all” but have you ever wondered if it’s doing you more harm than good? So, what is the difference between being nice and being kind, and why does knowing the difference matter?...
