Privacy Policy

Last updated: October 2025

1. We Respect Your Privacy

Reboot Mindset Training respects your right to privacy and is committed to protecting the personal information of our clients and website visitors. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store and disclose your personal information.
“Personal information” refers to any information that identifies or could reasonably identify you.

2. Collection of Personal Information

We may collect personal information from you when you:

Contact us, make an enquiry or book a session
Subscribe to updates or complete a form on our website
Provide feedback, respond to surveys or promotions
Make a payment or request a service
Communicate with us by phone, email or in person

This may include details such as your name, phone number, email address, postal address, payment information and other information relevant to providing our services.
We may also collect additional information you provide during your interactions with us.

3. How We Collect Information

We collect personal information directly from you when you interact with us electronically, by phone or in person.
We may also receive information from third parties (for example, payment processors or referral partners). When this occurs, we handle all information in accordance with this Privacy Policy.

4. Use of Personal Information

Reboot Mindset Training uses personal information to:

Provide and improve our services
Communicate with you and manage your bookings or enquiries
Send updates, resources or relevant information
Process payments securely
Improve user experience on our website

We may contact you by phone, email, SMS or mail.

5. Disclosure of Personal Information

We may share personal information with trusted third parties such as:

Employees, contractors or professional advisers who assist us in providing services
Insurers, legal representatives or regulatory authorities if required by law

Personal information will only be disclosed when necessary and, wherever possible, only with your consent.

We may also disclose information to comply with a legal obligation, respond to a court order or protect the rights, property or safety of Reboot Mindset Training, our clients or others.

If there is a sale, merger or change of control within our business, relevant information may be transferred under confidentiality agreements and in compliance with privacy law.

By providing us with your personal information, you consent to these forms of disclosure.

6. Security of Personal Information

We take the security of your information seriously.
Reboot Mindset Training has implemented appropriate physical, electronic and managerial measures to safeguard personal information from unauthorised access, misuse or disclosure.

Sensitive client information shared during sessions is stored securely in a locked facility or protected digital system.
Payment information is handled by secure third-party providers such as PayPal and banking institutions that maintain their own advanced security protocols.

Please note that no data transmission over the internet can be guaranteed to be fully secure. You share information at your own risk.

7. Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you, subject to verification of identity.
If you believe your information is inaccurate, incomplete or out of date, you can request corrections at any time.

Requests can be made by emailing:
📧 [email protected]

If information is provided in confidence as part of a coaching or consulting session, it will not be shared with any third party (including the payer of services) without the client’s express written consent.

We may charge a small administrative fee if copies are required.
We reserve the right to refuse access in circumstances permitted under the Privacy Act.

8. Complaints About Privacy

If you have concerns about how we manage your personal information, please send details of your complaint in writing to:

Reboot Mindset Training
Unit 2, 118 Spencer St, Bunbury

We take all complaints seriously and will respond promptly in writing after investigation.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legislative changes or improvements to our practices.
All updates will be published on our website and are effective immediately upon posting.
We encourage you to review this page periodically to stay informed.

10. Website Use

10.1. Website Data

When you visit our website, we may collect general information such as your browser type, operating system, IP address and referring website. This information is aggregated for analytics purposes and helps us improve our site performance and user experience.

10.2. Cookies

Our website may use cookies — small text files that help us identify your browser and track user behaviour to improve site functionality.
Cookies do not harm your computer and do not give us access to your files or data. You can disable cookies through your browser settings, but this may affect website functionality.

10.3. Third-Party Links

Our website may contain links to other websites. These are provided for convenience only and do not signify endorsement.
Reboot Mindset Training is not responsible for the privacy practices or content of external sites. We encourage visitors to review the privacy statements of any website they visit.